Quality Management

Quality Approach

Quality is a critical part of any manufacturing procedure. From day one we have a certified Quality Management System and apply a zero-defect philosophy across every product, every batch, every shipment.

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Electrical test station on the BGFO production floor
The basics

Quality Basics of BGFO

The non-negotiables that shape day-to-day work.

Foundations

  • Continuous training of personnel on products and production processes.
  • Application — implementation of zero-defects philosophy.
  • Continuous improvement of the Quality Assurance Plan.
  • Participation of personnel in improving the Quality Assurance Plan.

Customer Promise

  • Our main target is complete customer satisfaction.
  • We deliver on time.
  • We are a competent partner — not just a supplier.
Objectives

Quality goal setting

Each goal must fulfill three aspects before it enters the plan.

01Clearly defined

Specific, measurable, written down.

02Achievable & feasible

Realistic against current capacity & resources.

03Communicated & agreed with personnel

Every team member knows the targets they own and the standards they're held to.

QMS

Supply chain — Quality structure

A lean production. Our QMS is structured around three layers — Plan, Source, Make / Deliver.

01Quality Plan

  • Quality indicators.
  • Research and implementation of quality tools (FMEA, NCR, etc.).

02Source

  • Supplier Quality Management.
  • Control Plans, Procedures and Standards.

03Make / Delivery

  • Process audits.
  • Product audits.
  • Outgoing inspection.
Supply chain

Lean supply chain management

A modern, Lean approach to supply that integrates the complete business picture.

BGFO is familiar with the concepts of Supply Chain Management. The modern, innovative ideas we use — combined with the lean supply chain management we have adopted — integrate the complete picture of the business with a strong commitment to streamline processes by eliminating waste and non-value-added activities.

Implementing Lean supply chain management improves the company's competitiveness and overall performance.

Process monitoring

Checks at every stage

Every product is inspected — at intake, in process, before it ships.

01Incoming Inspection

  • Quality plan encapsulates all characteristics for each product that must be inspected.
  • Quality plans are created by Technical Support and Quality Assurance departments.
  • Samples are chosen according to DIN-2859.

02Factory Acceptance Test (FAT)

  • We take this responsibility as if the customer is in house.

03Production Controlling

  • Tools used: First article inspection, First piece inspection, Process control.

04Inspections

  • 100% Visual inspection according to IPC-A-620xx.
  • 100% Electrical test according to product and customer demands.
Outgoing

Outgoing inspection & delivery

Nothing ships without sign-off.

Outgoing Inspection

  • Quality acceptance by the Quality Assurance representative.
  • Sample chosen according to DIN-2859.
  • Data collected and evaluated on a weekly basis.
Standards & certifications

Certifications